March 15, 2025 | By FlashpointNews Team
Starbucks has been ordered to pay $50 million to a California customer who suffered severe burns after a hot drink spilled on him at a drive-through. The jury found the coffee giant negligent, but Starbucks plans to appeal the decision, calling the damages “excessive.”
What Happened?
On February 8, 2020, Michael Garcia was handed a tray of venti-sized drinks at a Starbucks drive-through in Los Angeles. One of the drinks was not properly secured, and when Garcia took the tray, the scalding hot liquid spilled onto his lap, causing severe burns.
- Injuries: Garcia suffered burns to his genitals, requiring skin grafts and other medical procedures. His attorney described the injuries as “permanent and life-changing.”
- Lawsuit: Garcia’s legal team argued that Starbucks breached its duty of care by failing to ensure the drink was securely placed in the tray.
The Jury’s Decision
A Los Angeles County jury sided with Garcia, awarding him $50 million in damages.
- Jury Split: Three jurors dissented, arguing for a higher payout of $125 million.
- Starbucks’ Response: The company plans to appeal, stating it disagrees with the verdict and believes the damages are excessive.
Starbucks’ Defense
Starbucks argued that Garcia was partially responsible for the incident, claiming he failed to exercise “ordinary care” when handling the tray.
- Settlement Offers: The company initially offered 3milliontosettlethecase,laterincreasingtheofferto3milliontosettlethecase,laterincreasingtheofferto30 million. Garcia rejected both offers, demanding an apology and revised safety standards.
- Safety Standards: Starbucks maintains it is “committed to the highest safety standards” in handling hot drinks.
What’s Next?
Starbucks plans to appeal the verdict, but the case has already sparked discussions about corporate responsibility and customer safety.
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